プライバシーポリシー Privacy Policy

Yokota Co., Ltd. (hereinafter referred to as "the Company") recognizes the importance of protecting your personal information and complies with the Personal Information Protection Act (hereinafter referred to as "the Act"). We strive to properly handle and protect personal information in accordance with this Privacy Policy (hereinafter referred to as "this Policy").

Article 1 (Definition of Personal Information)

"Personal information" in this Policy refers to personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act, namely information about living individuals that can identify specific individuals by name, date of birth, or other descriptions contained in the information (including information that can be easily cross-referenced with other information to identify specific individuals), or information that contains personal identification codes.

Article 2 (Methods of Collecting Personal Information)

We may collect personal information from you through the following methods:

  • When you contact us through the inquiry form
  • When ordering products
  • When registering as a member
  • When subscribing to email newsletters
  • When responding to surveys
  • When contacting us by phone, fax, or email

Article 3 (Purpose of Use of Personal Information)

We will use the collected personal information for the following purposes:

  1. Responding to customer inquiries
  2. Order acceptance, shipping, and payment processing
  3. Providing information about products and services
  4. Delivering email newsletters
  5. Providing after-sales service and support
  6. Customer satisfaction surveys and marketing research
  7. Development of new products and services
  8. Improvement of our services
  9. Prevention of fraudulent use

Article 4 (Provision of Personal Information to Third Parties)

We will not provide personal information to third parties without your consent, except in the following cases:

  • When required by law
  • When necessary to protect life, body, or property and it is difficult to obtain the individual's consent
  • When particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the individual's consent
  • When necessary to cooperate with national or local government agencies or their delegates in performing duties prescribed by law, and obtaining the individual's consent may hinder the performance of such duties

We may provide minimum necessary information (name, address, phone number) to delivery companies for product delivery.

Article 5 (Security Management of Personal Information)

We provide necessary and appropriate supervision to our employees to ensure the security management of personal information against risks such as loss, destruction, alteration, and leakage.

When outsourcing all or part of the handling of personal information, we will provide necessary and appropriate supervision to ensure that the outsourcing party implements security management of personal information.

Article 6 (Disclosure, Correction, and Deletion of Personal Information)

You may make the following requests regarding personal information held by the Company:

  • Disclosure of personal information
  • Correction, addition, or deletion of personal information
  • Suspension of use or erasure of personal information
  • Cessation of provision of personal information to third parties

If you wish to make any of these requests, please contact us at the inquiry desk below. After confirming that the requester is the individual in question, we will respond within a reasonable period.

Article 7 (About Cookies)

Our website uses cookies to provide better service to our customers. Cookies are small text files stored in your browser when you visit a website.

Purpose of using cookies:

  • Analyzing website usage
  • Improving user experience
  • Providing shopping cart functionality
  • Optimizing advertisements

You can refuse to accept cookies through your browser settings. However, if you disable cookies, some features of our website may not function properly.

Article 8 (About Analytics Tools)

Our website uses Google Analytics. Google Analytics uses cookies to analyze website usage.

Information collected by Google Analytics is managed in accordance with Google's Privacy Policy. Please refer to Google's website for Google Analytics Terms of Service and Privacy Policy.

About Google Analytics:https://marketingplatform.google.com/about/analytics/terms/jp/

Google Privacy Policy:https://policies.google.com/privacy

Article 9 (Changes to Privacy Policy)

We may change this Policy without notice due to changes in laws or business operations. The revised Privacy Policy shall become effective upon posting on our website.

Article 10 (Contact Information)

For inquiries regarding the handling of personal information, please contact us at:

Yokota Co., Ltd. - Personal Information Protection Manager

2-20-14 Kamifuru, Chuo-ku, Saitama-shi, Saitama 338-0014, Japan
Email: info@yokota-sus.com

Reception hours: Weekdays 9:00-17:00 (excluding weekends and holidays)

Established:April 1, 2019